Privacy Policy – Flyali

Effective Date: [27/2/2025]

At Flyali, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services. By accessing Flyali, you agree to the terms of this policy.

1. Information We Collect

When you use our services, we may collect the following types of personal information:

a. Personal Information Provided by You

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Payment Information
  • Passport or Government ID (if required for booking)
  • Travel Preferences and Itinerary Details

b. Automatically Collected Information

  • IP Address
  • Device and Browser Type
  • Cookies and Tracking Technologies
  • Website Usage Data (e.g., pages visited, time spent on site)

c. Third-Party Data

We may receive information from partner airlines, payment processors, and travel service providers to complete your booking.

2. How We Use Your Information

We use your information to:

  • Process flight bookings and payments
  • Send booking confirmations and travel updates
  • Provide customer support and resolve inquiries
  • Improve our website and user experience
  • Prevent fraudulent activities and unauthorized transactions
  • Comply with legal and regulatory requirements

We never sell or rent your personal data to third parties.

3. Data Protection & Security

We implement strong security measures to protect your personal data from unauthorized access, theft, or loss, including:

  • SSL encryption for secure transactions
  • PCI-compliant payment processing
  • Access control and authentication to restrict data access

However, while we strive to protect your information, no online transaction is 100% secure. Customers are advised to use strong passwords and keep account details private.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and improve our website. Cookies help us:

  • Remember user preferences
  • Track website analytics and improve performance
  • Display relevant travel offers

You can manage or disable cookies through your browser settings.

5. Sharing of Information

We only share your information with trusted third-party service providers, such as:

  • Airlines and travel partners for flight bookings
  • Payment processors for secure transactions
  • Government authorities (if legally required for security or compliance purposes)

We ensure that all partners adhere to strict data protection standards.

6. Your Rights & Choices

As a customer, you have the right to:
✔ Access & Update your personal information
✔ Request Data Deletion (subject to legal and operational requirements)
✔ Opt-Out of Marketing Emails at any time
✔ Disable Cookies & Tracking via browser settings

To request changes or removal of your data, contact us at info@flyali.xyz.

7. Third-Party Links & External Websites

Our website may contain links to external travel services or airline websites. We are not responsible for their privacy policies or security practices. Please review their policies before sharing personal information.

8. Children’s Privacy

Flyali does not knowingly collect data from individuals under the age of 18. If we become aware of such data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

📍 Address: 4599 Thorn Street, Garden Grove, California, USA
📧 Email: info@flyali.xyz
📞 Phone: 307-621-0431
🌍 Website: Flyali