Terms and Conditions – Flyali

Welcome to Flyali. By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a booking.

1. General Terms

  • Flyali is an online flight booking platform that facilitates airline ticket purchases for travelers. We do not operate flights or control airline policies.
  • By booking a flight through our platform, you enter into a contract with the airline, and their respective terms and conditions apply in addition to ours.
  • We reserve the right to modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any updates.

2. Booking & Payment

  • All bookings are subject to availability and airline approval.
  • Prices displayed are dynamic and subject to change until payment is completed.
  • Once a booking is confirmed, you will receive a confirmation email with an e-ticket and flight details.
  • Payment must be made in full at the time of booking, using one of our accepted payment methods (credit/debit cards, PayPal, bank transfer, etc.).
  • Flyali is not responsible for declined transactions due to insufficient funds or bank restrictions.

3. Cancellation & Refund Policy

  • Cancellation and refund eligibility depend on the specific airline’s policy. Some tickets may be non-refundable or subject to fees.
  • If eligible for a refund, it will be processed within 7-14 business days via the original payment method.
  • Changes to flight dates, times, or destinations may incur additional charges imposed by the airline.
  • To request a cancellation or refund, please contact info@flyali.xyz or call 307-621-0431.

4. Travel Documents & Responsibility

  • It is the traveler’s responsibility to ensure they have valid passports, visas, and any required travel documents for their destination.
  • Flyali is not responsible for denied boarding due to incomplete or invalid travel documents.
  • Some destinations may require COVID-19 testing, vaccinations, or other entry requirements. Travelers must check the latest regulations before departure.

5. Liability Disclaimer

  • Flyali acts solely as an intermediary between customers and airlines. We do not guarantee flight schedules, baggage allowances, or onboard services provided by airlines.
  • We are not liable for flight cancellations, delays, missed connections, lost baggage, or any disruptions caused by airlines or third parties.
  • In the event of airline-related issues, passengers must contact the airline directly for assistance, compensation, or rebooking options.

6. Privacy & Data Protection

  • We collect and store personal information only for booking purposes and do not share customer data with unauthorized third parties.
  • All transactions on Flyali are secured with encryption and PCI-compliant payment gateways.
  • By using our website, you agree to our Privacy Policy, which explains how we handle user data.

7. Fraud Prevention & Prohibited Activities

  • Any fraudulent transactions or misuse of the Flyali platform will result in immediate cancellation of bookings and legal action.
  • Customers are prohibited from using our services for reselling, unauthorized commercial use, or any fraudulent activities.

8. Governing Law & Dispute Resolution

  • These Terms and Conditions are governed by the laws of the State of California, USA.
  • Any disputes arising from the use of Flyali shall be settled through negotiation, mediation, or legal proceedings in California courts.

9. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact:
📧 Email: info@flyali.xyz
📞 Phone: 307-621-0431
🌍 Website: Flyali